Every account on 57bet operates under these Terms & Conditions, which set out how your account works, what we expect from you, and what you can expect from us. Access to any part of 57bet — including sports markets, casino lobbies, and wallet transactions via bKash or Nagad — is subject to these terms, and eligibility depends on your local law and the eligible regions we serve.
Account eligibility rules
bKash & Nagad transaction terms
Content access conditions
Third-party service boundaries
POLICY POSTURE
How These Terms Apply to Your 57bet Account
These Terms & Conditions form the full agreement between you and 57bet when you create and use an account on 57bet. By completing account registration and logging in, you confirm that you have read, understood, and accepted every clause set out here. If any part of these terms conflicts with what you expect, you should stop using the platform until you have reviewed the relevant section or contacted our support team for clarification. The terms apply to everything connected to your account: placing sports bets on cricket, football or other markets; browsing the casino lobby; funding your wallet through bKash, Nagad or Rocket; and communicating with our support team. They also cover how we store your account data, how we handle disputed transactions, and the process for suspending or closing an account where a breach is found. We update these terms when our services or the legal requirements that apply to eligible regions change. When a material update happens, we will post a notice in the account area. Continued use of 57bet after that notice constitutes acceptance of the revised terms. If you disagree with an update, contact support before continuing. Your rights under applicable local law are not affected by anything written here.
bKash wallet terms
Nagad transaction rules
Rocket payment conditions
Account data handling
Dispute resolution process
WHAT IS COVERED
Where These Terms Apply and What They Govern
Not every activity on 57bet falls under the same clause. This section explains which parts of your account experience are governed directly by these Terms & Conditions and which fall under separate arrangements — so you know exactly where to look when a question arises.
Account Access
All login activity, account registration steps, identity verification requests and session management sit fully within these terms. If you encounter an access issue, the resolution process described here applies. Third-party login tools or browser extensions are outside our control and are excluded.
Transactions
Deposits and withdrawals processed through bKash, Nagad or Rocket are governed by these terms on our side. Each payment provider also carries its own service conditions. Where those conditions differ from ours, both sets apply — ours cover the account side, theirs cover the wallet side.
Site Content
Sports odds, casino game displays, promotional notices and account communications are all site content we own and control under these terms. We can update, remove or restrict any content at any time. Game titles available in the lobby — including slots and live tables — are subject to the terms of the studios supplying them.
Third-Party Services
Studio content from Joker, PG Soft, Bigtime Gaming, Microgaming and Habanero is delivered through their own licensing agreements. We make these titles available in our lobby, but their individual game rules and RTP disclosures are set by each studio and shown only where that studio exposes the data.
YOUR ACCOUNT CHOICES
Actions You Can Take Under These Terms
These Terms & Conditions are not one-directional. You have practical actions available at any point — reviewing your own records, correcting details that have changed, raising a query about a specific clause, and requesting support when something is unclear. Knowing the steps makes the process straightforward. Your account dashboard holds a transaction history that logs every deposit and withdrawal, including those made through bKash, Nagad and Rocket. You can view, filter and download this record at any time while your account is active. If a transaction entry looks wrong, the correction request process starts in the same dashboard — open the relevant entry and use the dispute flag to send it to our team. For account detail corrections — such as a name or contact number update — the account settings page is where you make the change, and our support team will verify it before it takes effect. Any question about how a specific term applies to your account can go directly to us through the support routes published on the site.
Review Your Records
Open the transaction history in your account dashboard to see every bKash, Nagad or Rocket movement on your account. Records are available for the full period your account has been active.
Correct Account Details
Go to account settings to update contact information or personal details. Changes are held pending verification — our team confirms them before they go live on your account.
Raise a Dispute
Flag any transaction you believe is incorrect directly from the transaction entry in your dashboard. The dispute process routes your query to our team without needing a separate email.
Request Clarification
If a clause in these Terms & Conditions is unclear, reach out through the support routes listed on the site. We will point you to the relevant section and explain how it applies to your account situation.
CONTACT ROUTES
How to Reach Us About These Terms
If you have a question about how a specific term applies to your account — or need help with a transaction, a dispute or an account detail — use the contact routes published on 57bet. We do not publish support hours or response-time figures we cannot consistently stand behind, so the routes below reflect what is visibly available on the site.
Live Chat
The live chat icon is visible in the bottom corner of every page on 57bet. Open it to send a message directly to our team about any account or terms query.
Email Support
For detailed terms questions or formal dispute submissions, send your query to the email address published in the contact section of the site. Include your account reference number so we can locate your records.
Account Help Centre
The Help Centre in your signed-in account area carries published answers to common terms questions, including transaction rules for bKash, Nagad and Rocket. Start there before opening a new support query.
HOW WE HANDLE THIS
Data, Security and Policy Management on 57bet
These Terms & Conditions cover more than account activity — they also describe how we handle the data you share with us, how account security is maintained, and what happens when you want to request a change or ask us to review something on your account.
Data Handling
Account registration details, transaction records and session data are held only for as long as needed to operate your account and meet the requirements of applicable law in eligible regions. We do not sell or share your personal data with unconnected third parties.
Account Security
Password protection and session management are applied at the account level. If you suspect your account has been accessed without your knowledge, contact support immediately via the live chat or email route on the site.
Cookie Use
57bet uses cookies to keep your session active and to remember your account preferences. The cookie policy is published separately on the site. Continuing to use the platform after reading that policy means you accept the described cookie use.
Requesting Changes
To request a correction, deletion or review of any data held on your account, contact us via the email route in the contact section. We will confirm receipt and follow the process set out in applicable local law and eligible-region requirements.
TERMS QUESTIONS ANSWERED
Frequently Asked Questions About These Terms
Real questions from people reading these Terms & Conditions for the first time — answered directly so you know where you stand before you use your account.
Do I have to accept these Terms & Conditions to use my 57bet account?
Yes. Completing account registration on 57bet constitutes acceptance of these terms. If you do not agree with any section, you should stop using the account and contact support to discuss your options before continuing.
What happens when 57bet updates the Terms & Conditions?
We post a notice in the account area when a material change is made. Continued use of the platform after that notice means you accept the updated terms. If you disagree with a change, contact our support team before logging back in.
Do these terms cover bKash and Nagad transactions on my account?
Yes — the account-side rules for deposits and withdrawals via bKash and Nagad are covered here. Each payment provider also carries its own terms. Both sets apply: ours govern the account record, theirs govern the wallet movement on their platform.
Can I access 57bet from any location in Bangladesh?
Access depends on your local law and the eligible regions 57bet serves at the time you try to connect. We do not make blanket availability claims. Check whether online wagering is permitted in your area before opening or using an account.
How do I raise a formal dispute about a transaction covered by these terms?
Open your transaction history in the account dashboard, locate the relevant entry and use the dispute flag on that record. This routes your query directly to our team with the transaction reference attached, which speeds up the review process.
Who do I contact if I think a clause in these Terms & Conditions has been applied incorrectly to my account?
Contact us through live chat or the email address in the site's contact section. Provide your account reference and the specific clause you are questioning. Our team will review the application of that clause and respond through the same channel.
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