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57bet publishes these legal terms so you know exactly what governs your account, your transactions and your use of the platform. Access to our services depends on your local law and the eligible regions we operate in — read this page before you register or make any deposit via bKash, Nagad or Rocket.
These terms set out the relationship between you and 57bet when you open an account, browse the platform and carry out any transaction — including deposits made through bKash, Nagad or Rocket. They are not a guarantee of access in every location; whether you can lawfully use this platform depends on the laws of the country or region where you are situated. We operate across eligible regions and we expect you to verify that your use of the platform is permitted under local law before you proceed. Within those eligible regions, this policy describes what we collect, why we collect it, how we store it and how long we keep it. Our policy applies to account registration data, wallet transaction records linked to bKash, Nagad and Rocket activity, session and device data collected when you use the platform on mobile or desktop, and any communication you send to our support team. We update these terms when our practices change or when legal requirements shift, and we publish the revised version here. We do not send policy updates by SMS or push notification as a matter of standard practice, so checking this page periodically is your responsibility. If any clause in this policy conflicts with local law that applies to you, local law takes precedence. Continuing to use the platform after a policy update constitutes acceptance of the revised terms.
Transaction records for bKash deposits and withdrawals are retained in your account history.
Nagad transfer data is logged at the point of transaction and stored under your account profile.
Rocket payment activity appears in your wallet ledger and is subject to the same data retention rules.
Not every interaction with the platform is governed by the same clause. This section draws clear lines between what our legal terms cover directly and what falls outside their scope — particularly where third-party services, external links or your own device settings are involved. Understanding the boundary helps you know where to direct a question if something goes wrong.
Creating, verifying and closing your 57bet account is fully within scope. The terms that govern login, identity verification and account suspension all apply here — follow the steps shown in your account dashboard.
Deposits and withdrawals processed through bKash, Nagad and Rocket are within scope. The wallet ledger in your account records each transaction; any dispute about an amount should reference that ledger entry.
Game availability, odds markets and promotional notices published on this platform are within scope. We are responsible for the accuracy of what appears on our pages, within the limits of live data feeds supplied by third-party providers.
Links that take you away from 57bet, and services operated by external payment processors or mobile wallet providers, are outside the scope of this policy. Those services carry their own terms and you should review them separately.
This policy is not only a set of obligations — it also gives you concrete actions you can take to manage your own data and account standing. If you believe information held on your account is incorrect, you can raise a correction request through the support channel listed on the Contact page. If you want to review what data is associated with your account, the transaction history and session records visible in your account dashboard are a good starting point; for a fuller picture, submit a data enquiry to our support team and they will confirm what is held. You have the right to ask us to stop processing your data for purposes beyond account operation — such as marketing communications — and we will act on that request within a reasonable period once it is received and verified. Closing your account is a choice you can make at any time by following the account closure steps in the settings area. Residual data may be retained for the period required by applicable law, even after closure.
Open the transaction history inside your account to see wallet entries, including bKash, Nagad and Rocket activity. This is the first place to check if a figure looks wrong.
If your registered name, mobile number or email is inaccurate, update it in account settings or contact support with the correct details and a note of what needs to change.
Any question about how this policy applies to your account can be directed to our support team via the live chat or email route published on the Contact page.
Follow the closure steps in the account settings area. We will confirm closure and advise you on any data we are required to retain after the account is closed.
If you have a question that relates directly to these legal terms — a data enquiry, a request to correct information, or a question about how a specific clause applies to your situation — use one of the contact routes below. We handle policy-related queries separately from general account support where the nature of the request requires it.
Open the chat widget visible at the bottom of the page when you are signed in. State that your query is about the legal terms or your account data and the agent will route it to the right team.
Send your policy or data question to the support email address published on our Contact page. Include your registered mobile number and a clear description of the clause or record you are asking about.
The Help section inside your signed-in account contains published answers on data handling, account closure and transaction records. Check there first — it covers the questions we receive most frequently.
Account security and data handling are treated as operational requirements, not afterthoughts. The steps we take to protect information are visible in part through the verification flow when you register, and through the session controls available in your account settings. We retain data only for as long as it is needed for account operation or as required by applicable legal or regulatory obligations.
We keep account registration data, wallet transaction records and session logs for the period needed to operate your account and meet any applicable legal obligation. After account closure, residual data is held only for the minimum period required.
We use cookies to maintain your session, remember your language preference and understand how the platform is used. You can manage cookie settings through your browser; disabling certain cookies may affect how some parts of the platform behave.
Password management and session control sit inside your account settings. If you suspect unauthorised activity, change your password immediately and contact support via live chat. Do not share your login credentials with anyone.
To request a change to the data we hold — or to ask who to address a formal data query to — reach our support team through the email route on the Contact page. We will confirm receipt and respond within the timeframe shown in the published policy.
These questions cover what our visitors ask most when reading through the legal page — from how jurisdiction affects access to how we handle account data after closure.
Yes. Access to 57bet depends on the laws of the country or region where you are located. We operate in eligible regions, but it is your responsibility to confirm that using this platform is lawful in your specific location before you register or deposit.
We collect the registration details you provide — name, mobile number and email — along with transaction records for deposits and withdrawals made via bKash, Nagad and Rocket, and session data generated when you use the platform on mobile or desktop.
Open the transaction history section inside your signed-in account. Every deposit and withdrawal entry, including those made through bKash, Nagad and Rocket, is recorded there with a timestamp and amount. Contact support if an entry looks incorrect.
Yes. If your registered details are wrong, update them in account settings or contact our support team via live chat or email. Provide your registered mobile number and describe what needs to be corrected. We will action the change once your identity is confirmed.
After you close your account, we retain only the data we are required to keep under applicable law. We do not use residual data for marketing. The account settings area contains the closure steps; contact support if you need confirmation of what data is retained.
We publish updated terms on this page whenever our practices or legal requirements change. We do not send routine policy update notifications by SMS or push message, so checking this page periodically is your responsibility. Continued use of the platform after an update indicates acceptance.